How to check pre-paid mobile phone SIM card account balance in Cambodia?
December 10, 2009 | Posted by ioi The “magic” short code for checking the balance/saldo/credit of a pre-paid SIM cards is different for each and every mobile phone network operator in Cambodia. See the table below:
| Operator brand (link to website) |
Number prefixes |
Balance check code | Customer support phone number (within and outside of network) |
|---|---|---|---|
| Beeline | 090, 068, 067 | *102# | 0611 090 999 611 |
| Cellcard / Mobitel | 012, 092, 017, 089, 077 | #124# | 012 812 812 012 812 812 |
| Hello | 015, 016, 081 | *100# | 1452 016 810 000 |
| MetFone | 097 | *097# | 1777 0979 097 097 |
| Mfone / Camshin | 011, 099, 085 | *222# | 1413 011 800 800 |
| qbMore | 013, 083, 084 | #132# | 333 013 300 300 |
| Smart Mobile | 010, 093 | *888# | 888 010 200 888 |
| Star-Cell | 098, 086 | *121# | 199 098 200 199 |
I did not include the codes for using the charge cards, because the code for that (which is different for each operator as well) is always printed on the card, so it is unlikely that anyone would benefit from that. Also I did not bother with Excell because the code was not available on their website and as they operate in such a small market with their own technology that I do not consider them really relevant.
In Cambodia people and businesses are generally very eager to copy from their neighbors and competitors but it seems that each GSM cell phone operator decided on inventing their own system of account maintenance and inquiry short codes and numbers instead of copying from each other.
In my opinion this is one thing that the Ministry of Posts and Telecommunications (MPTC) should have standardized before going ahead and issuing a pile of mobile network licenses in a recent couple of years. It is just confusing for phone users to have a different number/code for each operator; nobody benefits from it. Maybe somebody thought that it is one more aspect in making switching operators more difficult?
Updated on 2010-02-23 to include the new Beeline prefix 067.
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- Beeline sucks
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Categories: Cambodia, Telecoms | 
Tags: beeline, camshin, cell phone, cellcard, gsm, hello, metfone, mfone, mobile phone, mobitel, qbmore, smart mobile, star-cell | 
1 Comment »
Useful, practical information. I just got a Metfone sim today and didn’t even know how to check my own balance.